Alpha Tek Automation was built on the commitment to provide the best equipment and support for our steel cutting and fabrication customers.

As part of this commitment, we are pleased to offer our customers the technical support to assist when issues occur with their control systems and cutting related equipment.

Our Service Engineers are available by phone during our standard hours of operation (Monday through Friday from 8:00 am until 5:00 pm EST) and can also troubleshoot equipment using remote assistance & diagnostic capabilities.

Also, for customers needing “after-hours” support we ask that you please use the e-mail link below to contact us, so one of our team members can be notified to assist you as soon as we can.

In keeping with that commitment, Alpha Tek Automation is pleased to offer REPAIR service for various manufacturers’ equipment for both new and legacy platforms.

Our Technical Repair Team is able to provide System Evaluations and Expedited repair service for controller, plasma, drive systems and other cutting related components to help in minimizing machine downtime and associated costs.

Please contact us today for information and pricing or for assistance in requesting an RMA# for repair.